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You get custom branding! We
will answer the trouble tickets in your company name
with any
greeting you desire in 15 minutes or less and
solve any problem quickly. Your
clients will
know you're running a REAL business.
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Don't
invest in expensive technical support facilities, support
personel and training -- just build a relationship
with us!
We become your technical support team with absolute transparency.
That means your clients will never know that a separate entity
exists between them and you. They just know YOU offer fast,
friendly support!
Support technicians are online 24 hours a day, 7
days a week, 365 days a year. It doesn't matter whether
it's
a holiday or three o'clock in the morning. Your clients can get
in touch with a real person who cares. |
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 IMMEDIATE LIVE RESPONSE... |
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Your clients will get a live response
within 15 minutes! We have no
banker's hours; no auto-responders and
we're never closed on holidays. Your clients
will never know you're outsourcing --they'll
just equate your business with GREAT support!!
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| FAST
RESOLUTION AND CLOSURE... |
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We
take pride in solving every problem -- quickly! Common
issues include: DNS, Mail, Web Server,
Statistics, FTP, Database, Logs and Statistics,
Frontpage®, Java, Cpanel, CGI, forms,
SSL/secure server, mailing list scripts,
and shopping carts.
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| YOU
REMAIN IN TOTAL CONTROL... |
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You can monitor everything remotely 24
hours/day! All customer support queries
are routed through a Support Ticket System
which will be accessed via your domain.
This way, all replies are tracked, monitored
and archived. Your standard company greeting
is prefixed on all replies.
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| INCREASE
YOUR PRODUCTIVITY... |
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By
outsourcing you save time, money, and stress. You
can rest easy knowing your clients can
reach you 24 hours/day - -and get a human
response. You now have more time to focus
on actively pursuing marketing and dominant
cash-flow channels.
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| FRIENDLY,
PATIENT PR OFESSIONALS... |
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We know how to give each client
a friendly, patient ear. Newbie,
novice, or professional -- we've seen them
all. We know how to attend to distraught
clients, or those who are new to the web
with understanding, resulting in higher client
retention.
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| IT'S
EXTREMELY COST-EFFECTIVE |
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| Your Client
Base: |
Cost* |
| 1000+ clients... |
$1.99 |
| 500 to 1000 clients... |
$2.50 |
| 100 to 500
clients... |
$3.50 |
| 5 to 100
clients... |
$4.50 |
| 1 to 5 clients... |
$5.75 |
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*Cost
per month per client.
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You need to maximize your efforts
and concentrate your focus. Every minute you
spend on an activity that does not directly add value
to your customer's solution is a cost that can be saved.
By outsourcing your support, your clients get superior
service (even when you're not around!) Best of all,
your clients can avail the support staff any number
of times -- anytime they need fast answers to their
support issues.
And most importantly, you get brains. Microsoft
Certified Systems Engineers® will answer all of
your clients' support questions 24 hours/day. MCSEs
are the most technically proficient "brains" in
the IT industry -- and now they work for you. Contact
us today and a friendly sales engineer will help you
meet your objectives.
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Get
70 Instant
Traffic-Makers |
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Generate more
traffic & profit
immediately... |
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24x7
Technical
Support + Video |
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Technicians are standing by
RIGHT NOW to help
you -- plus watch
video webcasts!
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GoMainSt - WebMart. Featured Highlights |
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